Frequently Asked Questions
What comes in a box?
Each A Curated Thrift box includes five one-of-a-kind secondhand pieces selected especially for you. A stylist may choose a combination of vintage and modern clothing based on your personal style, sizing, lifestyle, and preferences.
Every box is completely customizable, so no two boxes are ever exactly alike!
How will my stylist know my size?
After purchasing your box, you’ll be connected with a personal stylist. Your stylist will contact you by email within 24 hours with a detailed style form where you can share your sizes, fit preferences, style inspiration, and anything else that will help us curate your box.
Because sizing can vary between brands and decades, we consider the cut, measurements, and fit of each garment, not only the size printed on the tag. If you'd like to take our style quiz sooner, follow the link here.
What if I don’t see a style I like in the catalog?
That’s completely okay! The styles in our catalog are simply suggestions and inspiration. Every box is customized, so you can combine multiple aesthetics or request a style that isn’t currently listed.
Use your style form to describe what you’re looking for and share any additional details that will help your stylist understand your vision.
Can I purchase a box without starting a subscription?
Yes! You can choose either a subscription or a one-time box for $119.95. Both options include the same personalized styling experience and five carefully selected secondhand pieces in each box.
A one-time box is perfect for a seasonal wardrobe refresh, an upcoming event, or anyone who wants to experience our styling service without beginning a subscription.
How long does it take to ship a box?
After your purchase, once we receive your completed style form, we’ll begin sourcing and curating your pieces.
Boxes generally ship within approximately one week (five business days), although timing may vary slightly because every item is selected specifically for you. You’ll receive a tracking email with a link as soon as your box is on its way.
Do you ship internationally?
Yes! A Curated Thrift ships internationally. We charge a $15 flat rate shipping fee for boxes that are sent outside the US.
International customers may also be responsible for customs fees, duties, or taxes charged by their country.
What if I need to return something?
We want you to love the pieces selected for you! If something doesn’t work, you may return it for a refund or exchange within 30 days of your box being delivered.
Every box includes a complimentary return mailer and prepaid shipping label for your convenience. Simply follow the return instructions included with your order.
For our international clients, simply email us support@acuratedthrift.com and we will honor an exchange free of charge.
Can I pause my subscription?
Yes! You can pause your subscription anytime. We understand that wardrobes, budgets, and schedules change, and we want your subscription to work for you.
Please pause your subscription before your next renewal date to prevent the upcoming payment from being processed.
Do you accept secondhand clothing donations?
We don’t accept traditional clothing donations, but you can submit your pieces through our BuyBack Program.
Complete our BuyBack form and attach clear pictures of the clothing you’d like to send us. We’ll review your submission and provide a quote within 24 hours. If you accept the quote, we’ll send you a prepaid shipping label that can be attached to any box you have available to send us your clothing.